nuhu90 Privacy Policy – How We Handle Your Data

1 Who We Are

nuhu90 is an online gaming platform available at nuhu90.bio, offering slots, live casino games, sports betting, and cricket markets including PSL and international T20 fixtures. The platform is designed for adult players in Pakistan and all services are provided in PKR.

When this Privacy Policy refers to "nuhu90", "we", "us" or "our", it means the nuhu90 platform and the team responsible for operating it. When it refers to "you" or "your", it means any person who creates an account, visits the website, uses the mobile app, or interacts with the platform in any way.

This policy applies to all users of the nuhu90 platform regardless of the device or method used to access it — including desktop browsers, the Android APK, and the iOS Progressive Web App.

2 Data We Collect

nuhu90 collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform. Here is a breakdown of what falls into each category:

Information you provide directly:

• Full name and date of birth (for account registration and age verification)
• Mobile phone number
• Email address
• CNIC number (when required for identity verification before withdrawals)
• Payment method details such as JazzCash or Easypaisa mobile number, or bank account details
• Any documents you submit for verification purposes, such as a copy of your CNIC or bank statement
• Communications you send to our support team via live chat or email

Information collected automatically when you use the platform:

• IP address and approximate geographic location
• Device type, operating system and browser version
• Session start and end times, pages visited and features used
• Betting and gaming history, including stakes placed, games played and outcomes
• Deposit and withdrawal transaction records including amounts, timestamps and payment method used
• Cookie and session identifiers (see Section 5 for full details)

3 How We Use Your Data

nuhu90 uses the personal data collected from you for the following purposes. We do not use your data for any purpose not listed here without first updating this policy and informing you.

If you have opted in to receive promotional communications — such as bonus offers, PSL betting promotions, or new game announcements — we will contact you via your registered mobile number or email address. You can opt out at any time by contacting support via live chat.

4 Payment Data and PKR Transactions

nuhu90 supports PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer, and debit or credit cards. The way your payment data is handled depends on the method you choose.

For mobile wallet transactions via JazzCash or Easypaisa, the payment is initiated through the respective provider's interface. nuhu90 receives only a confirmation reference and the PKR amount — your mobile wallet credentials are never visible to us at any point during the transaction.

For bank transfers, you provide the nuhu90 designated account details and initiate the transfer from your own bank. nuhu90 receives only the transaction confirmation and the sender account details needed to match the deposit to your account and process your withdrawal back to the same account.

All transaction records — including deposit amounts, withdrawal amounts, dates and payment methods used — are retained as part of your account history. This data is used to process your transactions accurately, resolve any disputes, and support anti-fraud monitoring. nuhu90 does not store full card numbers. Card transactions are processed via a third-party payment gateway and only a masked card reference is retained on the nuhu90 system.

5 Cookies and Tracking Technologies

nuhu90 uses cookies and similar technologies to operate the platform, maintain your login session, and gather basic anonymous usage statistics. Below is a summary of the types of cookies used:

• Session cookies: Required for you to stay logged in while using the platform. These expire when you close your browser.
• Security cookies: Used to detect suspicious activity and protect your account from unauthorised access.
• Preference cookies: Remember your language, currency display and other basic settings so you do not have to re-select them each visit.
• Analytics cookies: Collect anonymised data on which pages are visited most and how players navigate the platform. This helps us improve the experience. No personally identifiable information is included in analytics data.

nuhu90 does not use advertising cookies or allow third-party advertising networks to place cookies on our platform. We do not track your browsing behaviour on other websites.

Most browsers allow you to control cookie settings. You can set your browser to block or delete cookies, but please be aware that blocking session or security cookies may prevent you from logging into your nuhu90 account or using certain features of the platform.

6 Sharing Your Data

nuhu90 does not sell, rent or trade your personal data to any third party. We may share limited data with the following categories of third parties, strictly for the purposes described:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive only the transaction data necessary to process your deposit or withdrawal in PKR.
• Identity verification providers: If we use a third-party service to assist with CNIC or document verification, only the relevant verification data is shared, under strict data processing agreements.
• Game software providers: Slot and casino game providers may receive an anonymised player identifier and game session data to operate their games on the nuhu90 platform. They do not receive your name, contact details or payment information.
• Fraud prevention services: We may share device fingerprint and IP data with anti-fraud tools to detect suspicious activity. This data is anonymised where possible.
• Legal obligations: If required by a valid legal process, court order or law enforcement request, nuhu90 may disclose account data as required by applicable law. We will inform you of such a request where we are legally permitted to do so.

All third parties who receive data from nuhu90 are contractually required to handle it securely and use it only for the specific purpose for which it was shared. nuhu90 remains responsible for ensuring that any data shared with third parties is protected appropriately.

7 Data Retention

nuhu90 retains your personal data for as long as your account remains active and for a reasonable period afterwards to meet operational and compliance obligations. Here is a general guide to our retention practices:

• Active accounts: All account and transaction data is retained for the duration of your account being open on the platform.
• Closed accounts: Following account closure, basic account information and transaction records are retained for a minimum period required for anti-fraud, dispute resolution and financial record-keeping purposes.
• Support communications: Chat and email records are retained for a period sufficient to resolve disputes and improve support quality, after which they are deleted or anonymised.
• Verification documents: CNIC copies and other identity documents are retained for the duration of the account and a defined period after closure, then securely deleted.

Where data is no longer required for the purpose it was collected and the retention period has passed, nuhu90 will securely delete or anonymise the data so it can no longer be linked to you as an individual.

8 Security Measures

nuhu90 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration or disclosure. These include:

• HTTPS encryption across the entire platform — every page, login, deposit and game session is encrypted in transit using TLS.
• Encrypted storage of passwords — nuhu90 never stores your password in plain text. Passwords are hashed using industry-standard methods.
• Access controls — only authorised nuhu90 team members with a legitimate need can access personal data, and all access is logged.
• Fraud monitoring — automated systems monitor account activity for unusual patterns, including abnormal login locations, rapid bet changes, and irregular deposit behaviour.
• Regular security reviews — the platform undergoes periodic security assessments to identify and address potential vulnerabilities.

While nuhu90 takes all reasonable steps to protect your data, no system connected to the internet can be guaranteed 100% secure. You play an important role in keeping your account safe by choosing a strong password, not sharing your login credentials, and logging out when using a shared device. If you believe your account has been compromised, contact support immediately via live chat.

9 Your Rights Over Your Data

As a nuhu90 player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact the support team via live chat or the email address shown in the footer.

• Right to access: You can request a copy of the personal data nuhu90 holds about you. We will provide this within a reasonable timeframe.
• Right to correction: If any of your personal data is inaccurate or out of date, you can request that we correct it. You can update basic account details directly in your account settings.
• Right to deletion: You can request that nuhu90 delete your personal data. We will honour this request where possible, subject to any legal obligations that require us to retain certain records for a defined period.
• Right to restrict processing: You can ask nuhu90 to limit how we use your data in certain circumstances, for example if you dispute the accuracy of data we hold.
• Right to opt out of marketing: You can withdraw consent for promotional communications at any time. This will not affect your ability to use the platform or receive transactional communications related to your account.

nuhu90 will respond to all data rights requests within a reasonable period. We may need to verify your identity before processing a request to ensure the data is not disclosed to an unauthorised person.

10 Children's Privacy

nuhu90 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you are not permitted to register an account or use any part of the platform.

During registration, players are required to confirm their age. Age verification may be requested at any point, including before a withdrawal is processed. If nuhu90 discovers that an account has been registered by someone under 18, the account will be closed immediately, all balances forfeited, and any personal data collected will be deleted as quickly as practicable.

If you are a parent or guardian and believe a minor has registered on the nuhu90 platform, please contact our support team immediately via live chat so we can investigate and take appropriate action without delay.

11 Changes to This Privacy Policy

nuhu90 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or legal requirements. When material changes are made, we will notify registered players through a platform announcement or via the email address registered on your account.

The "Last Updated" date at the top of this page will always reflect when the policy was most recently revised. We encourage you to review this page periodically, especially after receiving a notification about changes.

Your continued use of the nuhu90 platform after any changes to this Privacy Policy are published constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

12 Contact Us

If you have any questions about how nuhu90 handles your personal data, or if you wish to exercise any of your data rights as described in Section 9, please get in touch with our support team. The fastest and most reliable way to reach us is through the live chat feature available on the platform at any time of the day.

You can also reach us by email — the support address is shown in the footer of every page on nuhu90.bio. When submitting a data-related request by email, please include your registered mobile number or email address so we can locate your account and respond accurately.

Please do not include sensitive information such as your password or full payment details in any message to our team. Our support agents will never ask for your password under any circumstances.

For responsible gaming queries, self-exclusion requests, deposit limit adjustments or account closure, our live chat team can assist you directly or refer your request to the appropriate team. Additional guidance is available on our Responsible Gaming page.